Care Management

The journey you are about to begin can be confusing and difficult. Your care management team will be invaluable in helping you successfully navigate the treatment process. Patients enrolled in either the Principal Care Management (PCM) or Enhancing Oncology Model (EOM) program will be assigned a care manager. The PCM program is available to Medicare and most Medicare Advantage patients who have one serious, complex chronic condition. EOM is specifically designed for Medicare Fee-For-Service beneficiaries with seven specific types of cancers: breast cancer, chronic leukemia, small intestine/colorectal cancer, lung cancer, lymphoma, multiple myeloma, and prostate cancer.

Your care management team will consist of your physician, care manager, nurse and other experts as needed. Your care manager will help you prepare for what lies ahead and be with you through the entire treatment process and beyond. Your care manager is a highly skilled registered nurse who will work closely with your physician and other members of your healthcare team to make certain you receive the support and services you require.

The goal of care management is to help you manage your physical, psychosocial and emotional needs as well as act as your primary contact. Care management performs many functions including providing medication and diagnoses education, symptom monitoring, as well as addressing barriers to care, including financial and transportation assistance. Your care manager will assist you with creating and understanding your personalized plan of care and help facilitate communication between your oncologist and other providers.

Patients also have access to a wide range of services and resources that help improve their overall health and well-being including support from dietitians to minimize the impact of cancer on daily life.

Meet Your Oncology Dietitian

Madelyn E. Wilcox, RD, CSO, LD

Madelyn earned her Bachelor of Science in Dietetics degree from Central Michigan University (CMU) in 2014. After being accepted into CMU’s graduate program, she completed her clinical rotations, passed the national credentialing exam and has been working as a registered dietitian since 2015. Madelyn is a Board-certified specialist in oncology nutrition as of 2018 and a member of both the Academy of Nutrition and Dietetics and the Oncology Nutrition DPG.

Madelyn offers evidence-based nutrition recommendations to help patients manage treatment side effects and support recovery. She also helps navigate the ever-changing, and often confusing, landscape of nutrition and cancer, while working to assist in goal setting. Madelyn enjoys helping patients feel their best and confident in their nutrition knowledge — no matter where they are in their journey.