Care Management

Person providing care management.

The journey you are about to begin can be confusing and difficult. Your Care Management team will be invaluable in helping you successfully navigate the treatment process. Your team will consist of your physician, care manager, nurse and other experts, as needed. Many insurance companies, including Medicare, recognize the importance of care management and are now making it a part of the required services.

Cancer & Blood Specialists of Arizona is participating in a Medicare initiative called the Oncology Care Model (OCM) to improve quality and affordability for cancer patients while providing more coordinated care. All our OCM patients are assigned a dedicated care manager and receive a personalized care plan. The care managers are an extension of our team within the clinics to ensure continuous, high-quality care for our patients in between their office visits. To begin, you will be assigned a care manager, who will help you prepare for what lies ahead. Your care manager is a highly skilled registered nurse who will work closely with your physician and other members of your team to make certain you receive the support and services you require. Your personal care manager will be with you through the entire treatment process and beyond.

The goal of care management is to help you manage your physical, psychosocial and emotional needs, and act as your primary contact. Care management performs many functions, including providing education regarding the problems or side effects commonly experienced throughout treatment while under your physician’s care. Your care manager will assist you with creating and understanding your personalized plan of care and help facilitate communication between your oncologist and other providers.

Meet Your Oncology Dietitian

Madelyn E. Wilcox, RD, CSO, LD

Madelyn earned her Bachelor of Science in Dietetics degree from Central Michigan University (CMU) in 2014. After being accepted into CMU’s graduate program, she completed her clinical rotations, passed the national credentialing exam and has been working as a registered dietitian since 2015. Madelyn is a Board-certified specialist in oncology nutrition as of 2018 and a member of both the Academy of Nutrition and Dietetics and the Oncology Nutrition DPG.

Madelyn offers evidence-based nutrition recommendations to help patients manage treatment side effects and support recovery. She also helps navigate the ever-changing, and often confusing, landscape of nutrition and cancer, while working to assist in goal setting. Madelyn enjoys helping patients feel their best and confident in their nutrition knowledge — no matter where they are in their journey.